Support

Customized services

From the integration of the on-board system to technical support, Lateral Innovations offers you a reliable and turnkey service that allows you to draw maximum benefit from our technology.

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  • Customized software development

    We aim to offer you a technology that is perfectly suited to your needs. This is why we can customize some of our software’s features to provide you with the best solution to facilitate your work. Possible alterations include the integration of existing billing system and ERP.

  • On-site installation

    Lateral Innovations comes to you! We offer you on-site installation of on-board equipment, software training and retroinstallation of RFID chips on containers, if needed.

  • Reporting services

    Our ultimate goal is to allow you to take full advantage of our technology. Our team is available to help you analyze your needs and create detailed reports as a way to make decision-making easier for you.

  • Maintenance

    Even if our technology is highly reliable and user-friendly, you may experience some troubles. One of Lateral Innovations’ priorities is to offer you good-quality and responsive support service. Our technical support team is there to assist you and ensure adequate follow-up & process optimization.

You need help or support?

Get in touch! Our dedicated team will get back to you as soon as possible.

Related services offered by our team

  • Solution complète de gestion des contenants à matières résiduelles par le biais de la technologie RFID (logiciel et matériel) appelée Innovatrac™

  • Creation of customized data bases

  • Installation sur camions et formation des utilisateurs

  • Fourniture et installation de transpondeur RFID 
sur bacs de plastique et conteneur de métal

  • Service de rapports

  • Mailing services to residents & clients